> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://staff.shelfconscious.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# KCP NA - Adding New Products

**Downloading New Product Template**


![](https://storage.crisp.chat/users/helpdesk/website/8ee77ec08b8cc000/image_22irqv.png)
At the bottom of the ${color}[#5ab9c1](Products) page click on ${color}[#f58a81]("Bulk Add Products")

![](https://storage.crisp.chat/users/helpdesk/website/8ee77ec08b8cc000/image_1qez9ab.png)
Click on ${color}[#f58a81]("Download Example") and save the file.

**Adding New Product Info from ePIM **

Once we have the template saved we need to remove any dummy data and copy over all the ePIM information for these new products.

|| ${color}[#5ab9c1](Video - Copying over New Products from ePIM file:) https://share.shelfconscious.com/8Lu9z0Dd


**Populating Shelf Conscious Product Information Fields**

The Shelf Conscious data for these new products is not populated during that copy and paste process. The videos below show which remaining fields we need to fill and where to take that information from.

${color}[#f58a81](**Brand, MPN, Pack Size, Display in where to buy, Display for Content Syndication , Obsolete/End of life & Priority SKU**)

|| ${color}[#5ab9c1](Video 1:) https://share.shelfconscious.com/nOu5ybo7

${color}[#f58a81](**Categories**)

||| The video below shows how to update categories for existing products however the process is exactly the same for new products as well. 
The column titles that we need to use for Categories for reference:
* Category (Tier 1) (; separated) = Custom Field: KCP Business Unit (Level 0)
* Category (Tier 2) (; separated) = Custom Field: Level 2 – KCP Hierarchy
* Category (Tier 3) (; separated) = Custom Field: Level 3 – KCP Hierarchy
* Category (Tier 4) (; separated) = Custom Field: Level 4 – KCP Hierarchy


|| ${color}[#5ab9c1](Video 2:) https://share.shelfconscious.com/bLuAKxRg

${color}[#f58a81](**Title**)

|| ${color}[#5ab9c1](Video 3:) https://share.shelfconscious.com/p9uNmYe9

${color}[#f58a81](**Normaliser **)

KCP NA uses the "Normaliser", for all New Products added this should just be "1", as we are adding the Case level. 

${color}[#f58a81](**CRISP Description & CRISP Title **)

||| The videos below shows how to update CRISP information for existing products however the process is exactly the same for new products as well.
|| ${color}[#5ab9c1](Video - CRISP Description for Comparison: https://share.shelfconscious.com/DOuD4g4o)
For reference, the image below is an example of how the concatenation for CRISP Description should be formatted. 

![](https://storage.crisp.chat/users/helpdesk/website/8ee77ec08b8cc000/concat-crisp-desc_y1oco4.jpeg)

|| ${color}[#5ab9c1](Video - CRISP Title: https://share.shelfconscious.com/DOuD4g0N)

**Upload to Shelf Conscious**

|| ${color}[#5ab9c1](Video:) https://share.shelfconscious.com/llukpWWX
